County Hall, 262075 Rocky View Point, Rocky View County, Alberta, Canada Req #258

Rocky View County is committed to providing our employees a respectful and stable work environment, work/life balance, and opportunities for professional learning and personal growth. We seek individuals who thrive on challenge and will contribute their positive energy, innovation, and service mindset to making a difference and contributing meaningfully to the vibrant community of 45,000 people who call Rocky View County home.

Position Summary

As directed by the Manager of Agricultural and Environmental Services, the Administrative Clerk is responsible for entering and maintaining summer program records, responding to enquiries, and providing excellent customer service. The Administrative Clerk ensures that all information handled is accurate and confidentiality maintained.

Core Accountabilities

• Responds to internal and external enquiries by providing information about department programs and operations, facilitating registration for services, linking residents up to appropriate County contacts and promoting agriculture while applying sound public relations and customer service skills.
• Facilitates the Rental Equipment Program which includes contact with residents, scheduling of delivery and pick-up of traps and equipment, ensuring instructions and safe use procedures are reviewed and maintains the inventory log.
• Coordinate and organize customer service requests by maintaining customer service data, forwarding service requests with background information and relevant mapping references for action, and conducting or facilitating all relevant communications with residents.
• Provides references and contact referrals to support agriculture and rural living for residents.
• Provides administrative support to the department and actions related administrative requests, as required.
• Leverages technology provided to work efficiently and in an organized manner to ensure accuracy and to assist in streamlining operations.
• Work in accordance with the requirements established by the RVC Health and Safety Program and the Alberta OHS Act, Regulation and Code.
• Take reasonable care to protect the health and safety of themselves and other persons at or in the vicinity of the worksite while they are working.
• Other administrative duties and special projects as assigned.

Position Requirements

Completion of high school along with a minimum 1 year of experience in data entry.

• High attention to detail.
• Strong organizational skills.
• Demonstrated superior customer service skills.
• Strong verbal communication skills.
• Competency in Microsoft Office Suite.
• Ability to handle information in a confidential manner, in accordance with the Freedom of Information and Protection of Privacy (FOIP) Act and County policies.
• Comfortable working on computers and filing systems.
• Ability to stay focused on repetitive tasks and process a large volume of work with a high degree of accuracy.
• Demonstrated cooperative team player, able to maintain a positive attitude and foster a positive work environment.
• Understanding of the farming and agricultural industry, with an understanding of rural living and a passion for agricultural advocacy, are considered assets for this position.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

please apply through https://www.rockyview.ca/careers

Other details

• Pay Type Hourly
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• Min Hiring Rate $24.00
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• Job Start Date Monday, May 12, 2025
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• Job End Date Friday, August 29, 2025